Privacy Policy
Effective January 1, 2026
P&J El Dorado Hills Concrete & Masonry, eldoradohillsconcreteandmasonry.com, hi@eldoradohillsconcreteandmasonry.com
Who this policy covers
This policy explains how P&J El Dorado Hills Concrete & Masonry handles the personal information you share with us through this website, by phone or by email. We're a masonry contractor in El Dorado Hills, CA, and we also work in the cities around it.
It applies to everything on this site, from the home page to each service and city page. You can read more about who we are and how we work on our about page.
Information you give us
We collect the information you choose to send us when you fill out our estimate form, call us or email us. That usually includes your name, phone number, email address, the address of the property, and a description of the work you have in mind.
If you send photos of a cracked wall, a chimney or a patio, we keep those with your request so we can understand the job before we come out. Please don't send payment card numbers, Social Security numbers or other sensitive details through the form or email, because we don't need them to give you an estimate.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit. This can include your browser type, device type, the pages you viewed, how long you stayed, the site that sent you here and a general location based on your internet address.
We may use cookies and similar tools to gather this information. Cookies are small files your browser stores so a site can remember your visit and count traffic. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to answer your questions, schedule a visit to your property, prepare your estimate and do the work you hire us for. We may also contact you afterward about your project, such as a follow-up on a repair or a question about scheduling.
We use the automatic information to see which pages people find useful and to fix anything on the site that isn't working well. We don't use your information to make automated decisions about you.
Who we share it with
We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Our estimate form is run by an outside form service, so the details you type into it pass through that service before they reach us. We may also use outside providers for website hosting, analytics, email and phone service. These providers handle information only to provide their service to us.
We may share information if the law requires it, to protect our rights or safety or the safety of others, or as part of a sale or transfer of our business.
How long we keep it
We keep your contact and project details for as long as we need them to answer your request, finish the job and keep reasonable business records, such as for warranty questions, tax records or a dispute. When we no longer need the information, we delete it or remove what identifies you.
Analytics information is kept in summary form and is generally not tied to your name.
Your choices and rights
You can ask us to tell you what personal information we have about you, to correct it or to delete it. You can also ask us to stop contacting you about your project or any future work. We'll answer your request once we've confirmed it comes from you, and we'll explain if a legal or business reason means we have to keep something.
California residents may have additional rights under state privacy law, including the right to know what information is collected and the right to ask for its deletion. We won't treat you any differently for making a privacy request.
Children's information
This website is meant for homeowners and property owners, not children. We don't knowingly collect personal information from anyone under 13. If you believe a child has sent us information, contact us and we'll delete it.
Keeping your information safe
We take reasonable steps to protect the information you send us, and we limit who on our team can see it. No website, email system or phone line is completely secure, so we can't promise that information will never be accessed without permission.
Changes to this policy
We may update this policy when our website, our providers or the law changes. The current version will always be on this page, so check back if you have questions about how your information is handled.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information or have a concern about how we've handled it, reach out through our contact page or call us at (916) 260-2151. Please tell us what you're asking for and the best way to reach you.
We reply within 1 business day, and we'll work with you until your concern is settled.